Frequently Asked Questions

Home / FAQs

Select a question below to find the answer

Please use the faqs below to look for answers before contacting us. It can often save you time waiting for us to reply as we can get very busy, though we do endevour to reply within 24 hours to all our customers queries. When our blog is up and running you may also find your answers in there. The search function on the blog page will help locate particalr blog posts for key words.
Accepted Payments

We accept:

  • Credit Card
  • Bank Deposit
  • Cheque

Please note, goods will be sent only once payment clears.


Goods including packaging must be returned in a saleable condition. Returns will not be accepted after 14 days from the date of delivery. Freight charges are not refundable. Claims for damaged goods must be lodged within 48hrs of receipt of the consignment always quoting the delivery document number and date. A 3% Fee will be charged for Credit Card Purchases. No returns accepted in parts where items have been fitted or used or are in a soiled condition.


We send all our items via Track and Trace Courier next day delivery to all major cities after payment clears. If your product has not turned up within 5 days of making payment please email us and we will track it for you. The company shall not under any circumstances be liable for any loss, damage or deterioration to the goods during delivery to the purchaser but we will do our best to help.

Do we trade on EBay

No. We do not trade on EBay. We do not have, and are in no way associated with the EBay username “jdm performance”.

No helpful answer? Here are some options

Contact Support

If you still can not find the answer or answers you are looking for on the page, please contact us via the contact methods on the contact us page.
Contact support

Support Forum

We are looking at creating a support forum for all our customers sometime in the near future. In the meantime please contact us via the contact us page.
Contact support
Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.